Enterprise-level IT service management, on-premises and on-demand
Remedy IT Service Management Suite handles your IT services and capabilities like never before. Built on more than 20 years of leadership and experience, this enterprise-class solution is ideal for advanced technology environments and will extend your value into IT operations management.
- Access IT services and information—anytime, anywhere—through intuitive, easy-to-use self-service capabilities via social media and mobile applications.
- Streamline service delivery with a scalable, secure platform.
- Offer deeper, richer service-desk capabilities.
- Increase value through easy and extensive integrations with IT Operations Management (ITOM) tools.
- Choose a delivery model that fits your business—on-premises for added control and visibility or in the cloud to reduce operating costs.
Partner IT has been performing BMC Remedy installations and upgrades for over 15 years. This powerful ITIL tool has enabled countless customers to improve their operational efficiency, while reducing operating costs.