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At Partner IT we strive for more than just a successful ITSM implementation. Through mentoring, training, or admin/maintenance programs, our goal is to deliver an application that is successful on Day 1 and for many years to come.

Partner IT

How do you significantly improve ITSM implementation, create a seamless workflow, and ensure you’re getting the most from your program? You work with Partner IT. Our goal is to focus on service-based solutions while ensuring that your ITSM solution applications are being maximized.

Robert Bowen

Managing Partner

As Partner IT’s Co-Founder and Managing Partner, Robert brings 14 years of ITSM solution experience and leadership to the team. As Managing Partner Robert is responsible for partner relations and business development. Prior to Partner IT, Robert successfully delivered ITSM solutions to organizations in the Healthcare, Retail, Finance, Government and Education sectors, with the company Ingenuity Professional Services.

Robert earned a degree in International Business from Dickinson College. He is also ITIL certified.

Kevin Shaffer

Senior Partner, Professional Services

Kevin has 20 years of IT Solution architecture and design experience, specializing in implementing and managing Information Technology Service Management (ITSM) solutions for a variety of Fortune 1000 companies in the IT, Oil, Healthcare, Finance, Retail, and Government sectors.

As a Senior Partner of Partner IT, Kevin is responsible for the delivery of the Professional Services organization. Prior to co-founding Partner IT, Kevin founded COMMIT LLC, an IT consulting firm, where he grew the Professional Services revenue at a growth rate of 300% over a 5 year period. This was accomplished by instilling his ethics throughout the organization, earning the trust of his customers and providing quality services that are cost effective.

A Kansas State University alumnus, Kevin obtained his B.S. degree in Management Information Systems.

Christine Bowen

Senior Partner, Operations and Support Services

As Senior Partner, Christine brings over 15 years of management and services consulting experience. She successfully led and managed several projects with Accenture Consulting services before joining Ingenuity Professional Services in 2006. Christine led and implemented ITSM installations and upgrades for a variety of customers in Healthcare, Retail and Government. As Senior Partner, Christine is responsible for Operations and Support Services.

Christine earned a B.S. in Computer Science and a B.A. in African Religion at Dickinson College.

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